cluttered desk

Tomorrow I will have seven (7) new agents added to my current team of four (4). Quite manageable you’d say. Perhaps I would agree with that given my circumstances four years ago, meaning – single, without child and without so much bills. Today, I’m going through the motions as if I was walking down this path for the very first time.

I work for the BPO industry, specifically in a contact center, where the company generates revenue from having a pool of phone representatives answer to client’s customer calls day in and day out.

I am actually wondering how come I feel quite inadequate to be handling a team all over again, to think that I was able to manage a team of 40 agents for 11 months in the past. I guess things had to change at one point. In my walk with God, I know that God has had to humble me and is still trying to humble me in a lot of areas in my life and one of that is at work. I used to be very cocky, thinking that I have all the answers and that I am good due to the fact that I was able to inspire a lot of my subordinates to reach greater heights. But looking back now, I would say that it just always because the Lord is saving me each and every time.

I am anticipating that the coming days will be so much challenging and to some point stressful, but I trust that the Lord will be there for me each and every time.

***photo taken from  the internet